Frequently asked questions

All orders are guaranteed to be processed by the next business day. In many cases, your bumper can arrive within the same week. Economy shipping usually takes 1–5 business days, depending on how far you are from our distribution facility.

Your bumper cover may arrive in a box that is significantly smaller than a full-size bumper. By carefully folding the bumper for more efficient packaging, we reduce the amount of shipping materials needed, make ground shipping possible, and help you save nearly 70% on shipping costs. This service costs $59.90 per bumper.

All parts have a 3 years warranty period, unless stated otherwise on the product page.

Ground shipping is $59.90 for one bumper. To help reduce shipping costs, the bumper may arrive in a box that is significantly smaller than its full size. By carefully folding the bumper for more efficient packaging, we reduce the amount of shipping materials needed, make ground shipping possible, and help you save nearly 70% on shipping.

We proudly ship from Gardena, CA; Grand Prairie, TX; Charlotte, NC; Wilmington, DE based on availability. For more detailed information, please visit the “Contact Us” section.

While our bumpers are certified after-market products that meet or exceed OEM specifications, they are not OEM parts

No, we do not ship to Hawaii, Alaska, PO/APO boxes, or freight forwarding addresses, with no exceptions. If a shipment is sent to a freight forwarding company, FitParts is not responsible for any loss, damage, or theft.

Yes, we offer local pick-up for items in stock within facility, No bumpers will not be folded they will be packaged in a wrapper in its normal state unless notified

Pick-up hours vary by facility location. Please visit our About Us page for complete pick-up details, facility addresses, and the most current hours for each location

An item may show as in stock, but local pick-up is only available when the item is in stock at your selected pick-up location. If the item is stocked at a different warehouse, it will be available for shipping only

We do not charge additional fees for product assembly. The $19.99 for one bumper handling fee associated with pick-up orders covers various costs incurred during the process of preparing and managing your order to ensure a seamless and efficient experience as we are predominantly a shipping company.

The bumpers you purchase from us are bumper replacements, you will need to remove

Inside the box you will find the full detailed instruction how to unfold the bumper. In most cases simply exposing a bumper to the sun on a warm day should be enough. If the weather doesn’t permit you to do so, I might need external sources of heat such as a blow dryer or a heat gun. 

All orders are guaranteed to be fulfilled by the next business day. Depending on your preferred shipping of method and availability delivery varies. You will receive an email with tracking details once tracking is available.

To initiate a return Please send us an email to support@fitparts.com. Please make sure to include your order number along with details of return, one of our agents will get back to you within 1-2 business days.

Yes. Please send us an email to support@fitparts.com to determine if your return qualifies for a free return.

We highly suggest to use our “Select your vehicle” search on our homepage to refine search of items that are compatible to your specific car. Please make sure to select your correct trim as some items varies by your vehicle trim level.