Frequently asked questions

We proudly ship from Gardena, CA and Charlotte, NC based on availability

All orders are guaranteed to be fulfilled by the next business day. Depending on your chosen shipping method, you can have your bumper in hand the same week. Economy shipping option takes 1-5 days depending on how far you are from our distribution facility. Freight option takes 1-6 days.

Depending on your shipping method, your bumper may arrive in a significantly smaller box than a full sized bumper. By cautiously folding your bumper into a more minimal size we reduce the use of shipping materials, making it eligible for ground shipping and save you almost 70% in shipping costs.Unfortunately, a not-folded bumper could be shipped via freight shipping only. This service is 130 USD more expensive than Ground shipping (economy service).

All parts have a 3 years warranty period, unless stated otherwise on the product page.

Our Ground shipping is 39.99, while our Freight shipping is 169.99. Depending on your shipping method, your bumper may arrive in a significantly smaller box than a full sized bumper. By cautiously folding your bumper into a more minimal size we reduce the use of shipping materials, making it eligible for ground shipping and save you almost 70% in shipping costs. Unfortunately, a not-folded bumper could be shipped via freight shipping only. This service is 130 USD more expensive than Ground shipping.

While our bumpers are certified after-market products that meet or exceed OEM specifications, they are not OEM parts

Yes, we offer pick-up at both Gardena, CA and Charlotte, NC Facility. We do not fold the bumpers for pick-up orders, please make sure to have plenty of space in your car when picking up as these bumpers are oversized

Our Pick-up hours are as followed Monday to Friday 8:00 am to 2:30 pm, where the last pick-up is at
2:15 pm, Please note we close for lunch, you can give us a call at 424-331-9599 to set up a pick-up time.

The $19.99 handling fee associated with pick-up orders covers various costs incurred during the process of preparing and managing your order to ensure a seamless and efficient experience as we are predominantly a shipping company.

The bumpers you purchase from us are bumper replacements, you will need to remove

During check out we provide an option to select your preferred method of shipping. We offer Economy for 59.99, Bumpers are shipped folded to help save on shipping cost. Freight 169.99 option ships the bumper extended in its original size.

Inside the box you will find the full detailed instruction how to unfold the bumper. In most cases simply exposing a bumper to the sun on a warm day should be enough. If the weather doesn’t permit you to do so, I might need external sources of heat such as a blow dryer or a heat gun. 

All orders are guaranteed to be fulfilled by the next business day. Depending on your preferred shipping of method and availability delivery varies. You will receive an email with tracking details once tracking is available.

To initiate a return Please send us an email to Support@fitparts.com. Please make sure to include your order number along with details of return, one of our agents will get back to you within 1-2 business days.

Please send us an email to support@fitparts.com to determine if your return qualifies for a free return.

We highly suggest to use our “Select your vehicle” search on our homepage to refine search of items that are compatible to your specific car. Please make sure to select your correct trim as some items varies by your vehicle trim level.