If you type “FITPARTS.com are they legit?” into a search engine, you are not the only one. It has quietly become one of the most common questions people ask online when they are getting ready to buy a replacement bumper cover. Four or five years ago we did not have much public data to point to. Today we do. After hundreds of thousands of orders, we can finally answer that question clearly and with numbers instead of slogans.

The short version is simple: yes, FITPARTS.com is a legitimate and reliable site. The longer version explains why.

More than 500,000 bumper covers shipped in six years

FITPARTS is not a general auto parts shop that sells a little bit of everything. We specialize in collision parts, and bumper covers are our core product. Over the last six years, customers have purchased more than 500,000 bumper covers through FITPARTS.com and our related sales channels.

You do not reach that kind of volume unless your catalog is accurate, your shipping is consistent, and customers are willing to come back after their first order.

Customer feedback: 99.4% positive and over 12,000 reviews

Another way to judge whether a site is legit is to look at independent feedback. On one of the largest online marketplaces in the United States, FITPARTS maintains:

• over 99.4% positive feedback, and
• more than 12,000 verified reviews.

That is a strong result in any category, but it is especially significant for collision parts. Bumper covers are large, fragile items. They can be damaged in transit, and they must match specific years, trims, and sensor configurations. Even with those challenges, our rating has stayed consistently high over time, which is one of the clearest indicators that FITPARTS is a dependable seller.

Fast nationwide delivery from multiple US warehouses

When a bumper is damaged, most drivers and shops do not want to wait. FITPARTS ships orders from warehouses on the East Coast, West Coast, and other key regions in the United States. That network allows most customers to receive their bumper cover in about 24–48 hours, depending on the destination.

For large body parts, that delivery window is faster than what many local dealers can offer, and it is one of the reasons customers continue to choose FITPARTS for repeat repairs.

Prime-eligible status on a major marketplace

FITPARTS was among the first collision-parts sellers in our category to earn Prime-eligible status on one of the most popular online marketplaces in the country. Achieving that status required consistent shipping performance, low claim rates, and strong customer satisfaction over time.

While our primary home is FITPARTS.com, this marketplace track record is another independent signal that we operate as a serious, long-term business rather than a short-lived storefront.

Flexible and secure payment options

A legit online store should not make checkout complicated. FITPARTS supports a range of secure payment methods so customers can choose what works best for them:

• major credit and debit cards,
• PayPal,
• Google Pay,
• Apple Pay,
• installment payments through Affirm.

This flexibility is especially helpful when a bumper replacement is an unexpected expense and needs to be managed alongside other repair costs.

Over 3,000 SKUs and a catalog built around collision parts

Another sign that FITPARTS is a serious, legitimate business is the depth of the catalog. Today we stock more than 3,000 SKUs covering front and rear bumper covers for hundreds of makes, models, and trims, along with related collision parts.

Because we focus on this niche, our team spends its time refining fitment data, working with part-number cross-references, and improving packaging for large plastic components instead of trying to cover every type of auto part on the market.

We are honest about the small percentage of unhappy customers

No company ships hundreds of thousands of large parts without ever making a mistake or dealing with a damaged package. FITPARTS is no exception. There is a small percentage of orders where something goes wrong: a bumper arrives cracked, the wrong variant is selected, or a delay occurs in transit.

We do not pretend those situations never happen. What matters is how they are handled. Any customer who is unhappy with an order can contact us, and we will do our best to make it right, whether that means a replacement, a different part, or another fair resolution. The goal is always the same: leave the customer in a better position than when the problem appeared.

So the next time you see someone ask, “FITPARTS.com – are they legit?”, you can answer with confidence: yes, they are.